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| author | Rishi Krishna <56212396+Rishi-k-s@users.noreply.github.com> | 2023-01-07 00:55:19 +0530 |
|---|---|---|
| committer | GitHub <noreply@github.com> | 2023-01-07 00:55:19 +0530 |
| commit | cfcf319652d18d164a544480643c7ad4853ba8a7 (patch) | |
| tree | d063803ad8da8068905eb1ed3ef3dec446ba60d7 | |
| parent | 099722334b50123a4d8b68d2f41449826b7087c1 (diff) | |
Updated Readme
| -rw-r--r-- | README.md | 83 |
1 files changed, 81 insertions, 2 deletions
@@ -1,2 +1,81 @@ -<H1>Class 12 CS project</H1> -<H2>House keeping managament</H2>
\ No newline at end of file +# Guest Review Management +### A Class 12 CS project + +Guest review management in hotels is the process of collecting and analyzing feedback from guests about their stay at a hotel or other hospitality facility. This feedback can be used to identify areas for improvement and optimize the guest experience, as well as to build a positive reputation and attract new customers. + +To manage guest reviews effectively, hotels can use a software solution that automates and streamlines the process of collecting and analyzing feedback. One way to develop such a solution is to use Python, a popular programming language, and MySQL, an open-source database management system. + +# User Management + + - Super User + - House Keepers + - Guest + +# Working and setting up + +**[1] Initial Setup** + +➔ **Super Admin End (Hotel)** + + ○ The Super admin (Hotel Manager) should create an account + + ○They should register the rooms within the account + + ○Admin Should Register housekeepers (Staff) and assign rooms to them + + ○Once this is finished, the hotel is equipped with Guest management system + +➔ **User End (Guest)** + + ○User should create an account + + ○ They should choose which room are they staying in + + ○ Now initial guest setup is done + +**[2] Giving Reviews** + + ● This is done by the guest + + ● They got 5 questions to rate the amenities + they can add more suggestion to the review + +**[3] Receiving and Analyzing Reviews** + + Once the review is done the Admin and housekeepers can view and analyze it through the admin dashboard + +# Installation +First u have to create the databases in MySql by these Commands: +1.For the reviews + + CREATE TABLE reviews( + review_uid VARCHAR(255) PRIMARY KEY, + hk_uid VARCHAR(255), + sa_uid VARCHAR(255), + dateAndTime DATETIME, + room int, + meal int, + hospitality int, + washroom int, + overall int, + remarks VARCHAR(255)); + +2.For Managing Users + + CREATE TABLE userdetails( + user_uid VARCHAR(255) PRIMARY KEY, + username VARCHAR(255) UNIQUE, + password VARCHAR(255), + name VARCHAR(255), + user_role VARCHAR(255), + sa_uid VARCHAR(255)); + +3.For Managing Different Hotels + + CREATE TABLE hslocations( + hsl_uid VARCHAR(255) PRIMARY KEY, + sa_uid VARCHAR(255) NOT NULL, + hk_uid VARCHAR(255), + place_name VARCHAR(255) UNIQUE); + +## Now Run the code and :) +# Made with ❤️ by Rishi, Hamda, Leen, Sidhan, Ziya |
