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authorRishi Krishna <56212396+Rishi-k-s@users.noreply.github.com>2023-01-07 00:55:19 +0530
committerGitHub <noreply@github.com>2023-01-07 00:55:19 +0530
commitcfcf319652d18d164a544480643c7ad4853ba8a7 (patch)
treed063803ad8da8068905eb1ed3ef3dec446ba60d7
parent099722334b50123a4d8b68d2f41449826b7087c1 (diff)
Updated Readme
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-<H1>Class 12 CS project</H1>
-<H2>House keeping managament</H2> \ No newline at end of file
+# Guest Review Management
+### A Class 12 CS project
+
+Guest review management in hotels is the process of collecting and analyzing feedback from guests about their stay at a hotel or other hospitality facility. This feedback can be used to identify areas for improvement and optimize the guest experience, as well as to build a positive reputation and attract new customers.
+
+To manage guest reviews effectively, hotels can use a software solution that automates and streamlines the process of collecting and analyzing feedback. One way to develop such a solution is to use Python, a popular programming language, and MySQL, an open-source database management system.
+
+# User Management
+
+ - Super User
+ - House Keepers
+ - Guest
+
+# Working and setting up
+
+**[1] Initial Setup**
+
+➔ **Super Admin End (Hotel)**
+
+ ○ The Super admin (Hotel Manager) should create an account
+
+ ○They should register the rooms within the account
+
+ ○Admin Should Register housekeepers (Staff) and assign rooms to them
+
+ ○Once this is finished, the hotel is equipped with Guest management system
+
+➔ **User End (Guest)**
+
+ ○User should create an account
+
+ ○ They should choose which room are they staying in
+
+ ○ Now initial guest setup is done
+
+**[2] Giving Reviews**
+
+ ● This is done by the guest
+
+ ● They got 5 questions to rate the amenities + they can add more suggestion to the review
+
+**[3] Receiving and Analyzing Reviews**
+
+ Once the review is done the Admin and housekeepers can view and analyze it through the admin dashboard
+
+# Installation
+First u have to create the databases in MySql by these Commands:
+1.For the reviews
+
+ CREATE TABLE reviews(
+ review_uid VARCHAR(255) PRIMARY KEY,
+ hk_uid VARCHAR(255),
+ sa_uid VARCHAR(255),
+ dateAndTime DATETIME,
+ room int,
+ meal int,
+ hospitality int,
+ washroom int,
+ overall int,
+ remarks VARCHAR(255));
+
+2.For Managing Users
+
+ CREATE TABLE userdetails(
+ user_uid VARCHAR(255) PRIMARY KEY,
+ username VARCHAR(255) UNIQUE,
+ password VARCHAR(255),
+ name VARCHAR(255),
+ user_role VARCHAR(255),
+ sa_uid VARCHAR(255));
+
+3.For Managing Different Hotels
+
+ CREATE TABLE hslocations(
+ hsl_uid VARCHAR(255) PRIMARY KEY,
+ sa_uid VARCHAR(255) NOT NULL,
+ hk_uid VARCHAR(255),
+ place_name VARCHAR(255) UNIQUE);
+
+## Now Run the code and :)
+# Made with ❤️ by Rishi, Hamda, Leen, Sidhan, Ziya